• IVAC Business Breakfast Seminar - "Delivering Exceptional Customer Service"

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    Name: IVAC Business Breakfast Seminar - "Delivering Exceptional Customer Service"
    Date: May 9, 2018
    Time: 7:15 AM - 8:30 AM CDT
    Registration: Register Now
    Event Description:
    The Illinois Valley Area Chamber of Commerce and Economic Development (IVAC) will hold their Business Breakfast Seminar on Wednesday, May 9th @ 7:15 a.m. at Mario's Maples in Peru. 
    In today's highly competitive business environment, it is too difficult and expensive to lose a customer relationship all because you didn't treat them right. If you are delivering sincere value to your customers, you are guaranteeing your own success. Join Sandra Erschen from Manpower International for a presentation on "Delivering Exceptional Customer Service".

    Guest Speaker

    Sandra Erschen,

    Manpower International


    Sandra joined the Manpower International team where she continues her 25+year career in the employment industry. Her position as a Market Manager, covers 7 counties in Illinois including LaSalle. In addition to her role at Manpower, Sandra is the Operations Chair and an Executive Committee member for Grundy, Livingston and Kankakee County Workforce Development and a founding member of, The Greater Livingston County Economic Development Council. 


    In Sandra's seasoned experience, including twelve years in retail, she believes, it is customer service that has been the differentiator for business in all sectors. Successful communication is the way in which brand philosophies are conveyed to both internal and external customers. Learning tactics to improve customer service is paramount to continued success.

    Event Sponsors:

    Platinum Sponsor

    Silver Sponsor

    • W.H. Maze Co.

    Bronze Sponsor

    Mario's Maples
    1401 Shooting Park Road
    Date/Time Information:
    Wednesday, May 9th
    Breakfast begins at 7:15 a.m.
    Presentation at 7:30 a.m.
    Contact Information:
    Penny or Amy at 815-223-0227
    $16.00 for Members
    $18.00 for Non-Members
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