• Behavioral Health Residential Manager

    Posted: 01/30/2024

    Job Title: Behavioral Health Residential Manager (6A)
    Department: Residential
    Reports to: Clinical Manager Behavioral Health
    Effective Date: 01.01.2024

    Job Summary:
    The residential Manager is responsible for overseeing and managing the day-to-day operations of a residential facility that provides housing and support services to individuals with mental health diagnoses. The role involves a combination of supervisory and client service provision.

    Supervisory Responsibilities:

    • Recruits, interviews, hires, and trains new staff
    • Oversees the daily workflow of the department
    • Provides constructive and timely performance evaluations.
    • Handles discipline and termination of employees in accordance with company policy
    • *Performs other related duties as assigned
    Duties/Responsibilities:
    • Develop and implement program policies and procedures in accordance with regulatory standards and organizational guidelines
    • Ensure the residential facility operates in compliance with local, state, and federal regulations
    • Recruit, train, and supervise residential staff, including direct care workers and support staff
    • Conduct regular staff meetings and provide ongoing training to enhance the team's skills in dealing with behavioral health issues
    • Coordinate and oversee the delivery of behavioral health services to residents
    • Work closely with case managers, therapists, and other mental health professionals to ensure residents receive appropriate care and support
    • Monitor residents' progress and behavior and collaborate with the treatment team to adjust individualized care plans as needed
    • Respond to crises and emergencies within the residential facility
    • Provide guidance and support to staff in managing challenging behaviors and crisis situations
    • Implement crisis intervention strategies and ensure staff are trained to respond effectively
    • Maintain accurate and up-to-date records, including resident files, incident reports, and program documentation Collaborate with other departments and agencies to coordinate services and support for residents
    • Oversee the maintenance and cleanliness of the residential facility
    • Ensure a safe and therapeutic environment for residents
    • Address any facility-related issues promptly
    • Maintain open communication with residents, their families, and relevant stakeholders
    • Act as a liaison between the residential facility and external agencies, such as mental health organizations, government entities, and community resources
    • Attend relevant training and workshops to enhance professional skills and knowledge
    • Attends supervision on agency meetings
    • *Performs other related duties as assigned
    Required Skills/Abilities:
    • Excellent verbal and written communication skills
    • Excellent interpersonal and customer service skills
    • Excellent organizational skills and attention to detail
    • Excellent time management skills with a proven ability to meet deadlines
    • Strong analytical and problem-solving skills
    • Strong supervisory and leadership skills
    • Ability to prioritize tasks and to delegate them when appropriate
    • Ability to function well in a high-paced and at times stressful environment
    • Proficient with electronic health record and Computer programs
    Education and Experience:
    • Bachelor's degree in a human services field, healthcare administration, or an equivalent field; OR LPN/RN credentials
    • Minimum of 1 year working in a residential setting or equivalent
    • 1 year of experience specifically in the behavioral health field
    Physical Requirements:
    Prolonged periods of sitting at a desk and working on a computer
    25% of time spent walking or standing
    Travel required as determined in order to meet essential duties