• Project Management

    Posted: 06/19/2022

    Manage customer projects through interaction with various internal departments and provide external customers with information and support. Provides operational direction, guidance and support to all departments regarding the production of Joists, Girders, Trusses, Decking and Structural Steel products from initial sale to final contract close out.

    • Develop and maintain good relationships with customers; coordinate activities with drafting/engineering, sales and estimating, shipping and production departments to determine project schedules.
    • Review purchase orders and sales contracts to ensure that legal obligations are met.
    • Review specifications to ensure that the scope of the work is consistent with the bid.
    • Maintain records of communications with customers (phone calls, conversations, standard letters and notices); update Canam systems with the appropriate dates and keep up-to-date and accurate notes.
    • Write to customers and follow-up on outstanding Requests for Information from all departments.
    • Follow-up on any codes that may affect delivery in collaboration with the Credit Department.
    • Review comparison reports; research and prepare change orders based on verifiable information; follow-up on collection letters to customers and prepare processing forms and/or process extra credit.
    • Ensure that final drawings are sent and calculations are included if necessary.
    • Process back charge forms in collaboration with various departments when claims are received.
    • Review claims, document issues and resolve claims in collaboration with management, who will grant final approval.
    • Review charges, document issues and provide management with the supporting documents necessary to review claims.
    • Update tracking spreadsheets with all back charges and change orders.
    • Provides continuous improvement guidance and input to all departments.
    • Research accounting issues as requested by the Accounting Manager.
    • Prepares reports and correspondence for internal and external use.
    • Perform other duties as assigned by the Sr. Project Manager.