Scope of Responsibility:
Responsible for receiving patients at the front desk and obtaining correct demographic and insurance information for registration. Copy all insurance cards and enter correct information into the system and place a copy of card in the patient’s chart. Schedule all patient appointments in the system. Review A/R balance is both LSS and BAR and post to patient super-bill prior to patient appointment. Run provider daily patient list, pull charts and organize paperwork for appointment. Attach super bill with balance due and co-payment information posted. Collect co-payments, payments in full or payments on accounts due at time of service or any time a patient wants to pay on their accounts. Complete all accounting paperwork and make daily deposits to the bank. File all charts away in alphabetical order. Copy insurance and or other requests for medical records. Call patients and remind them of their appointments. Run unverified encounter list nightly and complete all unverified encounters before the midnight run. Complete registrations without encounter list in a timely manner.
High School graduate or GED equivalent. Requires typing and computer skills, knowledge of medical terminology, and good interpersonal skills. Knowledge of ICD-9 coding, CPT coding, HCPS, Modifiers, Global Period, CCI Edits, Anatomy/Physiology, Medicare regulations and insurance billing helpful. Experience with new clinic Electronic Health Record required.
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