• Food & Beverage Service Supervisor

    Posted: 06/19/2022

    ESSENTIAL FUNCTIONS

    (The below responsibilities reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility)
    • Lead and encourage ongoing communication between lounge, dining room, kitchen, banquet, sales and administrative areas to enhance quality of the operation.
    • Ensure that reservation process is implemented and maintained that makes the best use of the available space.
    • Maintain up-to-date knowledge of trends in wine, beer, food and liquor.  Advise and train cocktail wait staff on food and wine pairings and beer trends.
    • Manage a work environment that inspires the highest level of performance, commitment to the mission of the Lodge and teamwork within and across departments.
    • Manage the performance of staff and hold them accountable.  Provide for regular and immediate recognition for exceptional performance, as well as timely administration of corrective action.
    • Control all voids, discounts, sales and promotions by personal review/approval.
    • Follow Starved Rock’s established accounting procedures as detailed in the Accounting Manual.
    • Implement plans for responsible utilization of department resources.
    • Develop strong working relationships and ongoing communication with other departments to ensure a positive customer experience.