iCall Services, Inc.
345 N. Lewis St.
Oglesby, IL 61348
Full-Time & Part-Time positions. Call Center Customer Service Representatives
Work location Oglesby IL.
Rapidly growing company looking for candidates who have availability to work between 4-8 hours per day depending on inbound call forecasts. Multiple Part-Time and Full-Time positions available.
The coverage hours are between:
Part-Time - 10 am - 2 pm Monday - Friday
Part-Time - 5 pm - 11 pm Saturday & Sunday plus 1 - 2 weekdays 10 am - 2 pm days will vary
Full-Time - 8 hour shifts with start times from 8:00 am - 9:30 am
Receive and respond to inbound calls
Provide some outbound calling when necessary
Greet callers with warm friendly tone and speak professionally
Update and maintain customer information where applicable
Ability to multi-task and work well with others
Strong oral, written and interpersonal communication skills - Includes spelling, grammar, puncutation, capitalization
Excellent computer literacy and problem solving skills
Typing speed minimum of 35 wpm
Experience in a call center environment a plus but not required
Benefits for Full-Time employees include:
PTO - Paid Time off, at 60 days employment, Paid Medical, Vision and Dental covered 75%, at 1 year, 4% Matching 401K, Paid Training, and a comfortable atmosphere to work in.
****Part-time positions, must have the schedule flexibility to increase your hours to assist with increase in call demand spikes****
Apply in person at iCall Services, Inc. 345 N. Lewis Ave. Oglesby, IL. 61348 Please bring your resume.
Or through this link.