The Collections Specialist will be responsible for contacting, documenting and collection of delinquent mortgage loans. This position will work with the borrower to ensure mortgage loan payments are received and all communication with the borrower is properly documented and made within the applicable FNMA, FHLMC and FHLBC (GSEs) timeframes. The Collections Specialist will have knowledge of workout options available to delinquent borrowers and make recommendations to mitigate loss on the servicing portfolio. The Collections Specialist will also be responsible for delinquency reporting to the GSE on a timely basis.
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